Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

How Do I Sign a Document in Concord?

Whether you're a Concord user or an external party who received a signing link, here's how to sign a document in Concord.

If You Received a Signing Link by Email

You do not need a Concord account or subscription to sign a document.

  1. Open the email from Concord and click the link to view the document
  2. Review the document
  3. Complete any fields assigned to you (name, title, company, date, etc.)
  4. Click the Sign button in the top right corner of the document
  5. Choose your signature style — you can type or draw your signature
  6. Click Sign to confirm

Your signature is now recorded. You'll receive a confirmation email when the document is fully signed by all parties.

Trouble accessing the link? If you previously created a free Concord account or trial, your old account may interfere. Try opening the signing link in an incognito or private browser window — this bypasses the old account and lets you sign directly.

If You're a Concord User

  1. Open the document from your Document Inbox or from a notification email
  2. Complete any required fields assigned to you
  3. Click the Sign button in the top right corner
  4. Choose your signature style — type or draw
  5. Click Sign to confirm

What Happens After You Sign

  • If other signers still need to sign, the document status changes to Signing
  • Once all signers have signed, the status changes to Signed and all participants receive a notification email
  • To download the signed PDF: open the document, click Export in the top toolbar, and select Download. The PDF includes the Document ID, signature dates, signatory IP addresses, and email addresses. Note: signatures only appear on downloaded PDFs when all parties have signed — PDFs downloaded during the Signing phase will not show signature blocks.
  • To download the Signature Certificate (audit trail): click Export > Download Signature Certificate

Important Notes

  • You can sign from any device — Concord works on desktop, tablet, and mobile browsers
  • Maximum 20 signatures can be configured on a single document
  • If the Sign button is missing or locked, see our article "Why Can't I Sign This Document?" for common causes
  • Your signature information (name, title, company) is saved for future documents — you can edit it each time you sign

Need More Help?

Contact our support team at support@concord.app.