Updating Your Billing Information

How to update your payment method

  • As an Administrator, open Settings by clicking the gear icon.
  • Under Company, choose Subscription.
  • Select Change Payment Method. 
  • Update Your Payment Method.
  • From this menu, you can update the credit card on file for your Concord Account.
  • To edit Billing and Shipping addresses, or the email address we have on file, select Update your Payment method as shown below:


  • Concord aims to make this process easy and convenient. If you have any questions or concerns please send an email to Billing@concordnow.com.

Payment Methods 

  • Only credit cards are accepted as a payment method with the exception of annual invoices exceeding $10,000 / 10,000 EUR
  • Accounts with an annual invoice of $10,000 / 10,000 EUR or more can pay using other payment methods. For additional information, please contact billing@concordnow.com.