Custom Branding enables you to add your company name and logo to document invitation emails, personalize your email domain, and disable Concord branding for third parties.
How to enable Custom Branding
- From your Document Inbox, click the ⚙ icon at the bottom left-hand corner.
- Under Company, click Preferences.
- Scroll down to the Custom Branding section and click the Settings button.
- From the Custom Branding page, you can see if the feature is Active or Inactive.
How to personalize email content
With this feature, all emails sent to third parties will be branded with the logo of your choice, and your company name will appear in the email instead of Concord.
- Go to your Custom Branding settings
- Select Update New Logo
- Add your logo
- Click Save
How to activate a personalized email sender
You can personalize emails so they are sent from your servers with the email of your choice. To activate a personalized email sender:
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- This can help keep invitation emails from ending up in spam.
- Email support at support@concord.app with the email address that you would like applied as your personalized email sender.
- Have your technical team set up DKIM and SPF records for the Concord IP address 198.2.180.60
*The Custom Branding feature is available with some of our paid plans.
Please Note: The custom email sender will come from the email domain of your choice for Third-party invitations only. The reply-to address will remain the sender's email.