Terminating Your Concord Subscription

How to terminate your subscription as an Administrator

  • Contact your dedicated Customer Success Manager by email, or
  • Cancel in Concord:
    • Select Company Settings.
    • Navigate to Subscription.
    • Click Request Cancellation and follow the prompts in the pop-up window.

How to recover data from a canceled subscription

  • You can download all your original signed contracts as PDFs.
  • You can download all your summary sheets as PDFs.
  • You can download all your contract lists as Excel or CSV files.

Note: Concord will continue to store all your data securely unless you explicitly ask us to delete it. We do this for free; you will never be charged for storage after terminating your subscription.