---
title: How Do I Cancel My Concord Subscription?
description: How to cancel your Concord subscription, what happens after cancellation, and how to export your data.
---

[Skip to content](https://help.concord.app/cancel-subscription#main-content)

English

Show submenu for translations

![](https://help.concord.app/hs-fs/hubfs/Logo-WhiteBackground.png?width=100&height=75&name=Logo-WhiteBackground.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Concord Support Center](https://help.concord.app/?hsLang=en)
2. [Billing and Subscriptions](https://help.concord.app/billing-and-subscriptions?hsLang=en)

# How Do I Cancel My Concord Subscription?

**Only Administrators can request subscription cancellation.**

If you're considering ending your Concord subscription, here's how to cancel and what to expect.

## How to Cancel

Depending on your contract terms, you may need to submit your cancellation request before a specific deadline ahead of your next renewal date. Check your agreement or contact **support@concord.app** to confirm your notice period.

You can cancel in one of two ways:

**Option 1: Through Concord**

1. Log in as an Administrator
2. Go to **Settings \> Company \> Subscription**
3. Click **Request Cancellation**
4. Follow the prompts to confirm

**Option 2: By email**

Send your cancellation request to **support@concord.app**. Include your company name and the administrator's email address.

## What Happens After You Cancel

- Your subscription remains **active until the end of your current billing term**. You'll continue to have full access during this period.
- No refunds or credits are issued for unused time, partial months, or early termination.
- If cancellation is not received before the deadline specified in your contract, your subscription will automatically renew for another term.

## Export Your Data Before Cancellation

Before your subscription ends, you can export your key documents and data:

- Download all original signed contracts as PDFs
- Download all summary sheets as PDFs
- Export your contract lists as Excel or CSV files

Need help exporting? Contact **support@concord.app** for guidance.

## After Cancellation

After your subscription ends, your data will be retained for **90 days** and then **permanently deleted**. We strongly recommend exporting all documents and data before your subscription term ends.

## Need More Help?

Contact our support team at support@concord.app.

- [FAQs](https://help.concord.app/faqs?hsLang=en)
- [Document View](https://help.concord.app/document-view?hsLang=en)
- [Reports](https://help.concord.app/reports?hsLang=en#main-content)

    - [Reports & Analytics](https://help.concord.app/reports?hsLang=en#reports-analytics)
- [Integrations](https://help.concord.app/integrations?hsLang=en)
- [Data & Analytics](https://help.concord.app/data-analytics?hsLang=en#main-content)

    - [Reports & Analytics](https://help.concord.app/data-analytics?hsLang=en#reports-analytics)
- [Adding Users & User Roles](https://help.concord.app/adding-users-user-roles?hsLang=en#main-content)

    - [Administration](https://help.concord.app/adding-users-user-roles?hsLang=en#administration)
- [Product Updates & Enhancements](https://help.concord.app/product-updates-enhancements?hsLang=en#main-content)

    - [New Features](https://help.concord.app/product-updates-enhancements?hsLang=en#new-features)
- [Collaboration](https://help.concord.app/collaboration?hsLang=en#main-content)

    - [Working in Concord](https://help.concord.app/collaboration?hsLang=en#working-in-concord)
- [Users and Sharing](https://help.concord.app/users-and-sharing?hsLang=en#main-content)

    - [Working in Concord](https://help.concord.app/users-and-sharing?hsLang=en#working-in-concord)
- [Billing and Subscriptions](https://help.concord.app/billing-and-subscriptions?hsLang=en)
- [Managing Your Preferences](https://help.concord.app/managing-your-preferences?hsLang=en#main-content)

    - [Setting Up Your Account](https://help.concord.app/managing-your-preferences?hsLang=en#setting-up-your-account)
- [Single Sign-On & Login Integrations](https://help.concord.app/single-sign-on-login-integrations?hsLang=en#main-content)

    - [Integrations & API](https://help.concord.app/single-sign-on-login-integrations?hsLang=en#integrations-api)
- [Documents & Contracts](https://help.concord.app/documents-contracts?hsLang=en#main-content)

    - [Working in Concord](https://help.concord.app/documents-contracts?hsLang=en#working-in-concord)
- [Templates](https://help.concord.app/templates?hsLang=en#main-content)

    - [Working in Concord](https://help.concord.app/templates?hsLang=en#working-in-concord)
- [Approval Workflows](https://help.concord.app/approval-workflows?hsLang=en#main-content)

    - [Working in Concord](https://help.concord.app/approval-workflows?hsLang=en#working-in-concord)
- [Account Settings](https://help.concord.app/account-settings?hsLang=en#main-content)

    - [Administration](https://help.concord.app/account-settings?hsLang=en#administration)
- [Concord API](https://help.concord.app/concord-api?hsLang=en#main-content)

    - [Integrations & API](https://help.concord.app/concord-api?hsLang=en#integrations-api)
- [Salesforce Integration](https://help.concord.app/salesforce-integration?hsLang=en#main-content)

    - [Integrations & API](https://help.concord.app/salesforce-integration?hsLang=en#integrations-api)
- [Collaboration Functionality](https://help.concord.app/collaboration-functionality?hsLang=en#main-content)

    - [Administration](https://help.concord.app/collaboration-functionality?hsLang=en#administration)
- [Managing Your Documents](https://help.concord.app/managing-your-documents?hsLang=en#main-content)

    - [Setting Up Your Account](https://help.concord.app/managing-your-documents?hsLang=en#setting-up-your-account)
- [Automation Workflows](https://help.concord.app/automation-workflows?hsLang=en)
- [Intake Forms](https://help.concord.app/intake-forms?hsLang=en)
- [Deadlines management](https://help.concord.app/deadlines-management?hsLang=en)
- [AI](https://help.concord.app/ai?hsLang=en#main-content)

    - [MCP](https://help.concord.app/ai?hsLang=en#mcp)
- [Agents](https://help.concord.app/agents?hsLang=en)
- [E-Signature](https://help.concord.app/e-signature?hsLang=en)

[![Chill listening crop-3](https://help.concord.app/hs-fs/hubfs/complete-logo-sunrise@2x.png?width=117&height=24&name=complete-logo-sunrise@2x.png "Chill listening crop-3")](http://concordnow.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Concord